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Essential IT services for SMES

Love them or loathe them – shopping malls are actually pretty smart concepts. With countless stores contained in a central spot, consumers can get everything from sushi to sunglasses in single place. And if you’re looking for something super-specific, these retail centres usually have someone working at an information desk who can point you in the right direction.

Just think how much hassle it would be if you had to stop at several different locations in order to pick up each item you needed. Not only would this be a total waste of time, it’d also be a waste of money.

When SMEs are looking to up their IT game, their decisions are often driven by price. But if they’re constantly choosing the cheapest offering, it’s likely they’ll end up with different service providers for their various IT functions. This is a bit like having to go to several stores to get what you need. It can get very complicated, and very time-consuming, very quickly.

“Wouldn’t it just be simpler to house all your IT services under a single roof?” asks Cloudbox CEO, Justin Trent. “With everything neatly wrapped up in one package, managing your IT environment will be a whole lot simpler.”

The right solutions for your business
But SMEs with limited IT expertise are often fooled into buying things they don’t really need.

Consider the allure of those “sale” signs displayed in the windows when you’re strolling around the mall. “It’s so easy for businesses to get caught up in all the hype around the latest tech trends and make investments that aren’t necessary. This is why you need to partner with a service provider you trust.” Much like that helpful individual at the mall information desk, your IT service provider should help you find the right solutions to meet your unique requirements.

For Trent, there a few basic IT services that are essential for SMEs. They include:

  • IT security: Just because you’re running a small business doesn’t mean you’re immune to security breaches. From safe transfer of files and anti-virus to mobile device wipes and backups, it is essential that modern SMEs have the necessary security in place.
  • Collaboration tools: As workforces become more and more mobile, businesses need to respond. Shared calendars, secure file sharing, corporate instant messaging and online conferencing are now a must.
  • Storage and backups: We all know the amount of data being generated each day is constantly on the rise. To stay competitive, SMEs require a large, full exchange mailbox, e-mail archiving and access to additional cloud storage, should they need it.

Take the CLOUDBOX TOUR to see all of the benefits in greater detail.

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