Up to the minute call stats and costs with the ability to easily setup cost center billing for your company departments. Easily segment billing into different business departments.
The way the world communicates has shifted and using the system that works for your company and for those you are communicating with has evolved. Let us help you establish the communication platform that keeps you looking professional.
Don’t be tied down by your phone system. Ensure you and your team are able to communicate as through they are all sitting in the same office. Our system is highly configurable and can accommodate all your inbound and outbound requirements.
Having rich, relevant data at your fingertips is the best way to run a successful contact centre which is which is why we focus on delivering best practice reports along with additional unique features that look at agent productivity in relation to their time management i.e. around productive vs non-productive use of their time.
Do you want to increase sales without burning through expensive contact lists? Our Preview Dialer offers a feature-rich dialer with full campaign management, sticky agent, dispositions and adjustable call frequencies.