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IT Support & Network Management

Unlimited IT network support for uninterrupted IT operations. Comprehensive network management and monitoring to ensure optimal IT operations.
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Automated Proactive Support

Scheduled maintenance and regular reporting to keep your IT network support running smoothly.

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Unlimited Support

We include unlimited support as an option. Know exactly what your monthly IT bill is going to be with no nasty surprises.

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Network Monitoring & Alerting

Crucial performance management and alerting on your Computers, Servers, and Network devices, right down to how much ink is in your printer.

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Security Management

Security Status monitoring and active management across devices including patch and antivirus status and alerting to our Network Operations Centre.

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Guaranteed Response Times

Measured service desk metrics & monthly reports to ensure fast response times and adherence to ITIL standards.

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Project Management Services

Our projects team have global experience in office moves, infrastructure projects, and technical migrations.

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Hardware Procurement

From desktops to laptops, switches to wifi devices, we’ll find the best price, pre-configure for your environment, and deliver ready to use.

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Patching & Software updates

Most security breaches can be avoided by simply ensuring your software and operating system are up to date. We centrally control your environment to ensure all devices are updated all the time. Security status reporting and alerting.

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Preventative Maintenance

End user devices need to be regularly maintained to ensure they don’t slow down and cause frustration. We carry out weekly cleansing and maintenance to extend the life of equipment and keep users productive. Detailed inventory analysis and reporting.

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Monitoring

Our IT Network support ensures active monitoring, alerting you before an issue arises. Our support team will ensure you get informed before you run out of space or run low on memory. The alerting works from almost any type of device and status.

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